
A faulty oven, fridge or fryer can cause problems across a commercial kitchen very quickly. Staff have to work around the fault, food prep takes longer and service can start to suffer.
Hines Commercial Catering Solutions provides commercial catering equipment repair, servicing and installation across Basingstoke and surrounding areas. Our engineers support restaurants, pubs, cafés, schools, care homes and other businesses that depend on their kitchen equipment each day.
From an urgent breakdown to planned equipment maintenance, we’ll come out to your premises, find the fault and explain what needs doing. Our engineers are fully mobile, so repairs and servicing are carried out on site wherever practical.

Some breakdowns happen without much warning. Others start with a smaller problem that gets worse over time.
An oven may take longer than normal to reach temperature. A fryer might start cutting out during service. Refrigeration can struggle to stay cold when the kitchen gets busy. It’s easy to keep working around these problems until the appliance stops altogether.
Our catering engineers in Basingstoke can find the cause of the fault and carry out the repair needed to get the equipment working properly again.
We work on commercial catering equipment including:
HCCS works with equipment from manufacturers including Rational, Lincat and Blue Seal, along with other catering equipment brands used in commercial kitchens.
If repairing the appliance still makes sense, we’ll tell you. If repeated repairs are likely to cost more than replacement, we’ll explain that too.
Commercial catering equipment often runs for hours at a time, day after day. Parts wear and smaller faults can appear long before an appliance stops working.
Regular catering equipment maintenance gives an engineer a chance to find those problems earlier. This can mean fewer unexpected breakdowns and less disruption during busy periods.
HCCS provides planned maintenance and servicing for commercial kitchens, including maintenance contracts and PPM visits.
For a restaurant preparing for evening service or a café relying on the same equipment throughout the day, avoiding an unexpected breakdown can save a lot of disruption. The same applies to schools, care homes and other kitchens where equipment needs to be ready at set times.
Replacing an old appliance or adding new equipment needs to be handled properly from the start.
Our commercial catering engineers provide installation and commissioning for commercial catering equipment. Equipment is fitted, tested and checked before it goes into service.
Installation work can cover:
Getting the installation right can help avoid faults and repair work later. It means your new equipment is ready for the demands of a working commercial kitchen from day one.

Join us and discover what we can do for you.
Gas ovens, grills, fryers and other appliances need the right care when they’re repaired, serviced or installed.
HCCS is Gas Safe registered for commercial catering work. Our engineers carry out commercial gas appliance repairs, servicing, installation and safety work as part of the wider catering equipment service.
Clear fault finding matters here too. Simply changing a part without finding out why it failed can leave you dealing with the same breakdown again.
Problems with refrigeration need attention quickly. A fridge that can’t hold its temperature or a freezer that keeps struggling can put stock at risk and make running the kitchen harder.
Our engineers provide commercial refrigeration repair and servicing alongside our wider catering equipment work. This covers commercial fridge and freezer systems used in hospitality, leisure and other commercial settings.
If your refrigeration has started making unusual noises, losing temperature or breaking down more often, arranging a service can help find the problem before it gets worse.
The right way to carry out a repair depends on the type of kitchen.
A restaurant may need an engineer to fix an oven before the next service. A school kitchen has set meal times to work around. Care homes and healthcare settings rely on working kitchen equipment every day.
HCCS engineers are DBS checked, which allows the team to work in schools, care homes and other sensitive environments.
Work is planned with minimal disruption wherever practical, so your staff can carry on using the rest of the kitchen safely.
If you need catering engineers in Basingstoke for a breakdown, service, equipment maintenance or installation, get in touch with Hines Commercial Catering Solutions.
We provide commercial catering support across Hampshire, including repairs, planned maintenance, installation and commissioning.
Call 01264 527055 or 07502 730742 to arrange a visit from a commercial catering engineer.
Basingstoke, UK
Open today | 09:00 – 17:00 |
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